Privacy Policy

Privacy Policy

Introduction

Welcome to https://traumatic-brain-injury-law-firms-manhattan.nycinjuryaid.com (hereinafter referred to as “the Company,” “we,” or “us”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://traumatic-brain-injury-law-firms-manhattan.nycinjuryaid.com.
  2. Any mobile applications or software provided by us.
  3. Online services and platforms we offer.
  4. Products purchased through our online store or other channels.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. When you create an account and use our services as an authorized user.
  2. During your visits to our websites linked to this policy.
  3. When you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide personalized services. The types of information we gather include:

  1. Account Information: This includes your user name, login credentials, and account settings.
  2. Payment Information: Details related to your payment methods, such as credit card numbers, billing addresses, and transaction history.
  3. Financial Information: Data about your financial status or assets, if voluntarily provided.
  4. Purchase Information: Records of products or services purchased through our platform.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience.
  6. Location Data: Information about your geographic location when you use our apps or visit our websites.
  7. Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  8. Social Media Information: Data from social media platforms if you choose to connect your accounts with us.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through multiple channels: user input forms, online interactions, browser and device settings, and third-party data providers.

Cookies

Cookies are small text files stored on your browser to enhance your browsing experience. We use cookies for several purposes:

  1. Strictly Necessary: These cookies enable core features like login and account management.
  2. Preference: They remember your preferences, such as language settings or theme choices.
  3. Analytics: Analytics cookies help us understand user behavior and improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed for these purposes, we will delete or anonymize it securely. Our retention periods vary depending on the type of information and the context in which it was collected.

Security Measures

We implement robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive data.

Children’s Privacy

We do not knowingly collect or target personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately so we can take appropriate action.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: You have the right to ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal information.
  4. Restriction: You may limit our use of your data in specific situations.
  5. Portability: You have the right to receive your personal data in a structured format and transfer it to another controller.
  6. Objection: You can object to the processing of your data for certain purposes.
  7. Non-Discrimination: You are protected from unfair treatment due to exercising your data privacy rights.
  8. Appeals/Complaints: If you believe your privacy rights have been infringed, you have the right to file an appeal or complaint with us or relevant authorities.

To exercise any of these rights, please contact our Data Privacy Team using the information provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions related to privacy, data protection, or to exercise your rights, please contact us:

  • Email: contact@traumatic-brain-injury-law-firms-manhattan.nycinjuryaid.com
  • Mail: Traumatic Brain Injury Law Firms, 123 Main Street, Manhattan, NY 10001